The key strength of Eros is its multi-lingual, customer friendly and well trained sales personnel who are more of a consultant to customers rather than sales personal. With excellent guide to customers, and provide them with a solution that fulfils their need. The philosophy “Customer is GUEST’ trains its team members to align their customer approach to Greet, Understand, Explore, Sell and Thank. The value Added Services offered is designed to support consumers in making their purchase convenient during as well as post purchase cycle. Interest free installment schemes, Product insurance, damage protection and Extended Warranty are to name few.